Accessibility - moving beyond simple compliance

What do you know about Accessibility Testing & indeed the needs around Accessibility?

It's an area that not many people focus on, but I think it's very interesting and rife for innovation.  In particular, I feel inspired in this area because of why it exists.

Have you ever known what it is like to be 'Internet Poor'?  To experience, in todays world, what it is like to not have easy access to the internet?  So much information, games, pay your bills, look at your bank statements, contact friends.  Well, it is a very interesting experience.

Ah, but you say this is simple - broadband is getting to more people than ever before.  Local libraries and schools offer access to anyone that needs it.  It has never been easier to get online with a smartphone in nearly every pocket.  Ok, so try this.........

• Take out your trusty smartphone 
• Unlock it and go to the dial screen
• Select the number pad option
• Visualise your own home phone number
• Close your eyes
• Dial it using your smartphone
• Open your eyes and check the result.

How many digits did you get correctly entered on the phone?  In the right order?

You've just experienced a very small sample of what it is like to be visually impaired and using a smartphone.  Imagine what its like to use the internet.  

If you'd like to experience more, then set up the screen reader on an iphone and then try using an app or going to a web page.  It will drive you nuts!  

So, here's my first point: Accessibility needs are there to be met.  There's a barrier for some of the population -and a significant part of it too, that are suffering in Internet Poverty and we can help them.  On a moral basis alone there is no excuse for not doing so.

Anyone out there reading this with half an ear to the ground in the UK and USA will know that there is legislation out there to support the campaign for accessibility.  This legislation, along with standards from W3C, help define what makes things accessible.  Happy days!  This must solve the problem, right?  Well, not so much  - not so far anyway.  Firstly, it's a bit vague in places and doesn't really capture all you need, but let's look past this.  The big kicker is - no motivation to comply!!  By Law, every company in the UK with a website should make it accessible - but if they don't who makes them pay?  Who has the power to push this agenda?  Pretty much noone, but some smart people are starting to get into this and some test cases in the UK and USA are already going ahead.  Some have already finished and companies like hotels.com are having to pay out.

So, here's my second point: There's a well intentioned set of legislation and standards to help us sort this out.  We should be using it!  We should also be helping our companies to demonstrate their compliance.  It should be a standard project mandate.

Let's think this through a little bit more.  E-commerce is going through the roof.  Smartphones are selling like hot cakes everywhere.  Accessibility needs are experienced by a significant part of the population - visual, cognitive or physical.  There is therefore a significant market, and significant spending power that is not being given the opportunity to buy products and services in a contemporary manner.  Are we commercially insane?  We're avoiding a legitimate set of customers -> and if you believe the BCS we are missing out on many many £Bns as a result.

So, here's my third point: We're all competing in a crowded, fast moving, globalised world.  You should never walk past a potential customer and ignore them.

I believe that great things are meant to be done in the field of accessibility and I believe we all have an opportunity and a responsibility to get involved.  I believe this so much that I've asked our teams who deliver the Zappers events to focus on it over the next few months and I've asked the team responsible for our showcase Star Testing event in September to set about bringing great minds together in this field and helping people find their way.   I hope that in these small ways we can contribute to building an ecosystem that shows Accessibility needs the proper respect and gets them incorporated as a standard project mandate on any new app or site.

Zap Zap Zap!

Hello and greetings from Boston!

I'm out here for a couple of weeks to do a number of things for work (in the first week) and then to have a week of welcome vacation with Lisa and Sofia. It's been nearly 7 months since Sofia was born and we're very much looking forward to some quality down time! Maybe, just maybe even some sleep.

In coming out here last week, and joining several of my TCL colleagues who are here on assignment, we decided to take advantage of the timing to run a Zappers in Boston. These don't happen very much nowadays and it seemed like a good idea to give it another try. After all the ones in London and Bangalore are going strong - and the record attendance for any one event now stands at 102 (set in February in Bangalore).

So, together with our friends at uTest, we set about putting together a quickly set up Zappers event. Some tweeting and inviting, some pizza ordering, setting up some space at uTest HQ and getting some laptops together. Picking some apps to test and generally pinging around we managed as a team to put it all together in just under 2 weeks as well as our normal day jobs of course. So how did it go? Well, it was a little smaller than the last Bangalore event, but there was a good vibe and some healthy competition. Certainly all the pizzas were devoured too :)

And the best bit for me -> well that was meeting Suresh. He'd driven down from Nashua with two friends to take part in the event. Sounds motivated, eh? Well that's not the least of it! He had been to two Zappers events in Bangalore as well, and upon hearing from a friend that one was being run in Boston he made the effort while on assignment here to come along. What a great chap. Oh yes, and did I mention that he and his team won the event? Obviously he'd gotten the inside track from his previous experience. It was great to see.

I love Zappers as an event. Its a competition and its a bit of fun of course, but most importantly its a social experience of like minded people. In Bangalore we experienced the first impromptu singing and open mic stuff - a great evolution, and a great example of people bringing their passion to the event.

It is my hope that these events will continue to evolve, and as we strive to be as inclusive as possible - inviting testers from far and wide, and engaging with subject experts to bring their experience to share with others around the globe I hope that we see a great deal more of what I have recently witnessed in Boston, Bangalore and London.

Zap, Zap, Zap .....www.Zappers-Community.com

Farewell 2011 and welcome to 2012

As we come to the end of what has been a really wonderful 2011 for me personally, I wanted to take a moment to update my blog! There's not been much of this over the year, and I feel that I've missed out.

Sure, the Twitter and the facebook activity has been high, but the blogging is where I let my brain think through some more involved topics and I'm really not doing enough of that. Certainly not for my own liking and certainly not for a person who is in the role of a Chairman.

So, what has been keeping me so busy? On the personal front, the journey this year has included some very happy times:

• Graduated from the Exeter MBA course in January
• Got married in April
• Took a two month sabbatical over April and May - spending loads of lovely time in the US and Spain, with Lisa
• The arrival of our amazing daughter, Sofia, in September was a true blessing
• Finding, buying and now moving into our new family home in December :)

There's been quite a lot going on really! The business has also been exciting, and we've moved forward in all of the TCL entities this year. Engaging with new Clients, being involved in the exciting journey with uTest and growing as a group to more than 125 people. All brilliant stuff.

I'm just about to go into the final staff review of the year, but before I go I wanted to leave you with a link to the interview I did this year for Global Entrepreneurship week. I actually did the presentation for the University of Exeter via Skype, from the uTest offices in Boston. We put this film together ahead of the day just in case there were any connectivity issues. As it turns out it all went pretty well on the day, but I didn't want the film to go to waste and we've included it on our Youtube channel. Here you go:

And so, last things last.....sometimes people ask me what drives me, and what drives TCL. I don't always share things like this; it's part of my only child approach to communication I'm afraid, but I've been encouraged by others who are more adept in this field than me to 'let it out', and what better place to start than here.

For me, I have a very great passion for testing and for making it a much more professional discipline that it is currently. I believe in innovation & efficiencies, I believe and enjoy creativity and building things - despite my disruptive tendencies - and this brings me to what drives us:

"We want to take testing to a new level. A professional discipline that is consistently recognised for its value."

"Through our endeavours we will ensure that testing is no longer perceived to be the 'Poor Cousin' of the IT industry. It will have a genuine seat at the table."

And with that I want to wish you all a Merry Xmas, Happy Holidays and I look forward to being on here again soon. My topic for January will be: using testing skills in other areas. Some reflections on my work around strategies and board development - both at TCL and other companies.

Stew

EuroSTAR 2011, Europe's Premier Software Testing Event

EuroSTAR 2011, Europe's Premier Software Testing Event:

'via Blog this'

Are you going to Eurostar this year? It looks like it will be a good one.

James Whittaker will be speaking - keynote - and he's always entertaining and worth listening to. Over the years I have learnt a great deal from James.

If you are going to the event, let me know. Perhaps we can meet up.

Also - check out the great new virtual conference being held on 13th September. This is a very good idea and innovations like this only help the community. Embrace it if you can - it is free after all :)

Sabbaticals!

Well, despite all the great intentions of my last Blog post I didn't manage that much in the blogosphere over the last few months. One of the reasons being that I have had a wonderful sabbatical for two months. Today is in fact my first day back to work.

In the two months I got married, spent a month in Boston, spent two and a bit weeks in Spain and had some fun at home too along with sorting out the house and garden in readiness for summer. A wonderful experience, all the better for sharing it with Mrs Noakes! I had never thought of taking a sabbatical and I now, in retrospect, really wonder why. It's such a great concept - if managed correctly, and one that has brought a great deal of change, rest and enjoyment.

Two months was a good length of time, but three would have been better! Seriously, while money for such a thing is tricky to manage, a third month would have been amazing. Perhaps 6 months as some people do would be almost impossible to return from - depending on the nature of what you do with the time.

For me, having spent 11 years at the helm of TCL - from bedroom floor start up to where we are now - it was a brilliant opportunity to take stock of life and self, and reflect on aspects good and bad of the journey to date. The next phase of the journey for me and for TCL is not yet fully defined, but there are a lot of thoughts and options working there way into a decent plan over the next few weeks. Let's see where it all goes.

As for sabbaticals, I highly recommend them if you have the opportunity. My learning would be to always budget at least 50% more than you thought in terms of time and cash, and also have a good contingency fund available too! With more time at your disposal it's so easy to spend more money :)

Long time no blogging!

Well, it's a Monday and I found a surprise gap in my schedule thanks to a lunch cancellation, so I've been looking around at a couple of things including my Blog, which let's face it hasn't been updated since October - and before that for quite a while too. Bad form!

So, what's been keeping it on the back burner? I guess it's bad planning, that's the real answer. I do have time in each week for discretionary stuff, and what I would see as lighter priorities away from the important and indeed the urgent that come along each day (note these are two categories, not one :) ), but these are often eaten up with things that are either a bit out of my control or indeed I choose not to control. As such, the blog never gets done.

Blogs are somewhat replaced in my world now too, with Twitter and Facebook, which get a little update most days. Twitter and Linkedin are nicely linked, so the updates go to both. Facebook I keep much more informal and with a much more social focus. The Blog is kept for indepth thinking, reflections and expressions of future ideas. All too often these types of mental gymnastics hit the skids when a new customer comes along or a new 'crisis' hits one of our operations, the market/environment or indeed one of those new Clients.

Here's a few of the things that have happened since October:

• Got engaged!
• Spent the first family xmas with new extended family
• Planned a wedding - in Boston
• Had a vacation, or two - both in the US
• Started a leadership exchange via London First, with the Met Police
• Graduated on my MBA course - After 5 years!!
  

Oh, yes, and I've been training quite a bit too. Having lost a reasonable bit of weight over the last two years, we are now - Ian, the trainer, and I - focussed on getting me ready for the Wedding in April. We've only 5 weeks to go, and there's a lot left to do! All going in the right direction though. Overall, since starting with him nearly 2 years ago I have lost around 60lbs. It's made a massive difference to how I feel each day and I am very thankful for all the help - including education and motivation - that Ian has been.

So, where does that leave us? No loose promises or wild sweeping statements, but I hope to be more blog active over the next 5 weeks before my sabbatical starts. Then, a gap of two months will hopefully see a lot more time for reflection, strategic analysis and thought along with time to visualise the future. With that will hopefully come a lot more blogging!

Star Testing - October 2010

Wow! What a fantastic event. Star Testing Oct '10 was even better than the previous ones.

Take a look at what Fred had to say about it, I think he's covered things pretty well: http://www.fredberinger.com/thanks-to-game-changers-software-testing-is-flying-high/

Three speakers this time, not just two - and a focus for the event around testing in the Cloud made a huge difference. I asked a lot of people what they thought on the day and the big things that they took away, but here are my thoughts.....

Testing is getting a bit funky! We have some game! It's not perfect but we seem, as an industry, to be evolving and innovating. Web and Mobile apps are asking new questions of us. Crowdsourcing cycles done over a weekend? On demand Cloud based performance testing available within 4 hours and ramping up to >= 1.1M virtual users. Where did these all come from? Brilliant, simply Brilliant!

I love working with uTest and SOASTA the are great companies with real imagination. They've helped us to deliver creatively and cost effectively for a number of our Clients already. I look forward to where things are going next.